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SmartLess Mobile is becoming Noble Mobile​

 

When we launched SmartLess Mobile, the idea was pretty simple. ​

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Wireless for non-geniuses ​

We thought that wireless has gotten too complicated. People were overpaying for unlimited data plans they didn’t need, deciphering expensive bills that required advanced degrees and generally accepting that this was just how the industry worked. We didn’t think it had to be that way. We thought it could be simpler, and a hell of a lot cheaper.​

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So, we started SmartLess Mobile to expose the costly gap between what people pay for and what they actually use. Since launching, our customers have shown us there’s an appetite for something different and people love telling Big Wireless to beat it!​

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Turns out, we weren’t the only ones who thought that.​

Along the way, we got to know the team at Noble Mobile. We found a group of people who share a lot of the same beliefs we do about where wireless should go – simpler, more transparent and built around giving customers a great experience. ​

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SmartLess Mobile is becoming Noble Mobile.​

With Noble, we found a great partner that will continue keep challenging Big Wireless to make connectivity affordable for everyone. By coming together, we can champion consumers on an even larger scale.​

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For SmartLess Mobile customers, here’s the part you care about.​

  • Your plan stays the same.​
  • Your price stays the same.​
  • Your service stays the same.​
  • You’ll keep your phone number and your coverage.​

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And, from October 28, your data can be used in Mexico and Canada at no extra charge. ​

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The only thing you need to do is save any voicemails that you would like to keep before October 28, as they will not transfer over. See, we told you we liked to keep things simple.​

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We started SmartLess Mobile because we thought people deserved better.​

We still do. Partnering with Noble Mobile feels like a pretty great next chapter.  ​

Got questions?

We've got some answers.

What is happening to SmartLess Mobile?​

SmartLess Mobile has been acquired by Noble Mobile. You will continue to have the same great service and coverage on the T-Mobile 5G network.​

Do I need to do anything?​

Not right now. On October 28, you’ll receive a “Welcome” email from Noble Mobile with instructions on how to log into your new Noble Mobile account. Going forward, you’ll use the Noble Mobile website and app to manage your account.​

Is my plan changing?​

No. Your current plan(s) will stay exactly the same and you’ll now be able to use your plan data in Mexico and Canada at no extra charge.​

Is my price changing?​

No. Your current price stays the same.​

Do I need a new SIM?​

Nope. Your service will continue to work with the one you have now.​

Will my coverage change?​

No. You will continue to receive the same great nationwide coverage on the T-Mobile 5G network.​

Will I keep my number?​

Yes! Your phone number remains the same.​

Who do I contact for support?​

Continue using SmartLess Mobile support until October 28. After that, you’ll rely on support from Noble Mobile to assist you.​

Will my billing change?​

You’ll continue to be billed for your plan on the same billing date using the same payment method. You’ll now see a charge from Nobile Mobile.​

Can I switch my plan to a different Nobile plan?​

Yes. On October 28, after you login to your new Noble Mobile account, you’ll be able to make changes to your existing plan.​

What about my voicemails?​

You need to save any voicemails you want to keep before October 28, as older voicemails will not transfer over.​

When can I log into my Noble Mobile account?

Beginning on Wednesday, October 28, you’ll be able to use the Noble Mobile website and app to manage your account. You’ll get a “Welcome” email from Noble to log into your account then.